Order Cancellation Policy
Super Books, we aim to provide a flexible and customer-friendly order management process. If you need to cancel your order, please review the following guidelines:
Order Cancellation Guidelines
Cancellation Before Shipment:
- You can cancel your order within 4-5 hours after it is placed.
- To cancel, please whatsapp us on 0334-2405240.
Cancellation After Shipment:
- Once your order has been shipped, cancellation is not possible.
Refund Process:
- For prepaid orders canceled before shipment, the refund will be processed within 7-10 business days to your original payment method.
Special Cases:
- If an incorrect or damaged item is shipped, you may contact us on our whatsapp 0334-2405240
Important Notes
- Customized or special-order books are non-cancellable.
For any assistance with cancellations, feel free to reach out to our customer service team. We’re here to help!